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Win a bottle of Champagne!

Our new Support Customer Satisfaction Survey is now operational, and takes the form of a short questionnaire that will be emailed to you at incident closure. This allows you to give us up to the minute feedback regarding your experience with support. Every month we will draw a name at random from the responses received and send the winner a prize. Please take the time to follow the link provided in the incident closure emails and complete the survey (it will takes less than a minute) as your feedback will help us improve the service we provide. All feedback is welcome!

WebFirst uses Java 2 functionality. If Java 2 is not installed on your machine you will be prompted to download and install a Java plug-in. Once the installation of Java 2 is completed you may be presented with a security warning. Please select "Grant this session" or "Grant always" to enable features such as copy and paste, printing, and attachment processing.

For further technical advice regarding access to this service, please refer to our Frequently Asked Questions page.

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